Frustrated by poor quality, unhelpful service and a lack of information, Brayco was set up to design and source better benches sinks and shelves for commercial kitchen users.
The idea is to supply great quality products in a friendly manner, at insanely attractive prices same day, if necessary.
We are focussed on expanding our range intelligently and honestly. Over the years we’ve rapidly increased the number of products we sell, often prompted by the good ideas of our customers. But that doesn’t mean we sacrifice quality. The Brayco mission is to give better quality products that are more useful and easier to assemble, all at cheaper prices. If you find a cheaper product, it will more than likely be an inferior product.
We’re reasonably confident we have the largest range of modular, commercial kitchen items in the world. Over 250 products, from the tiniest sink part to 2.4 metre premium benches. We’ve got you covered.
Why are our products such good value? We sell direct to the customer. No distributors. No middlemen. Also, we keep overheads down – no marble foyers, no fancypants administrative assistants, no sales reps in flash cars with nothing to do. We price the products accordingly.
Our products use the best quality stainless steel, and are designed to withstand the pounding effects of a busy kitchen. We go to extra lengths to improve strength and utility – without making our prices go up astronomically. Extra support bars. Included extras. Hundreds of attachments, accessories and upgrades. That’s quality!
32,000 customers know our friendliness. Brayco team members are here to help. We genuinely love our customers and the sometimes stressful nature of running a hospitality business. We’ll suggest improvements, we’ll be honest, we’ll be efficient, we’ll be communicative – but most of all we’ll be friendly.
“Where it makes sense we will change our designs to better solve a particular problem. Our benches are cost-effective, but we don't cut-corners when it comes to strength or changing a design to make a better product.
We've invested in huge warehouses nationwide that we keep fully stocked. We are not resellers. You are dealing direct with the designers and importers, so there are no greedy middleguys taking their cut.”
"I just wanted to thank you and Brayco for such a great transaction. Not only were you able to help me pick exactly what I needed, it arrived a day before I expected it and as you may remember I was opening my shop and was in a huge hurry to get it. I will definitely be using your services again and also recommending you to anyone who will listen."
Julie-Anne, Cupcakes and Custom Cakes, VIC
Quick Delivery of Cool Room Racks
"Thank you for the special service I received today when I ordered my cool room racks. My email was read first thing this morning, followed by a friendly phone call regarding my enquiry, and by midday the racks were delivered to the house. I was even able to phone you regarding a query with the assembly of the racks, which your company kindly assisted with. Thank you for exceptional service today. I wish other companies followed the same practices with their attention to customer service."
Unbelievable Low Prices
"We had initial doubt about the Brayco benches due to the unbelievable low prices but not only were they delivered within days of ordering but we were able to fit our classrooms at half the budgeted price. It's been over a year since we fitted our first classroom in Brayco benches and as they proved to handle all conditions we have used them in our second, third and now fourth classroom."
Scott Jamieson - Academia International
Town Hall Kitchen Upgrade
"I would just like to thank yourself and Brayco generally for all your help, advice and excellent service in supplying the stainless steel benches for our Town Hall kitchen upgrade, we had chefs in there on Saturday for the Cherry Festival and they were quite impressed. Again thanks for your great advice and service.
Andrew Davidson, Building Services
Returning Customer For Freestanding Kitchen Benches
"I just wanted to let you know that I received my stainless bench and I LOVE it! What awesome quality, got it put together in ten minutes and I am so stoked, just need my mixer to turn up now! I will DEFINITELY be a returning customer when I need my freestanding stainless stuff in my new kitchen. Thanks again, awesome product, awesome customer service!!! "
Kerry Wellman - Missy Treats
Competitive Prices Help a New Business
"People are always happy to complain, but I would like to take the time to thank you for your wonderful assistance and lashings of patience. As a new business we shopped around and found your prices to be by far the most competitive, with a huge range to choose from. I have never dealt with a supplier that was so willing to bend over backwards to provide help and advice and wish to thank Brayco for a fantastic service!!! "
Andrea Larkins, Australia
Professional Service For New Deli
"I know you are normally only contacted when there is a problem so I wanted to take the time to say a huge thank you for the professionalism that you have shown through my purchase. Your staff have been fabulous, so helpful and knowledgeable, the delivery was quick and got here exactly when it was promised - and trust me, this is rare! In setting up my deli and foodstore, I have been dealing with hundreds of suppliers and by far Brayco have been the most delightful to deal with. I thank you again, and won’t hesitate in contacting you when I need further products"
Chrissie McTaggart, Ladle Food Store
"Carley, I called your office at around 12.30 pm today and ordered a small shelf – I asked it to be delivered and was told it could be there this afternoon around three thirty pm. To my absolute amazement 60 minutes later the shelf arrived. I would like to thank you and your staff for this amazing customer service. I have been a loyal customer and through my experience I will recommend you to others. Well done "
Michael Cubbage, Caffissimo West Perth
Kitchen for The City of Swan
"I’m really impressed with the work, the kitchen looks great. I took some photos and they found their way to the chief exec and we even got a ‘well done’ and a ‘looks great’ from our Exec Director! Will definitely be looking to use you guys in the future. Thanks for all your help with this."
Helen Bowes, City of Swan
Why are you so much cheaper than your competitors?
Seriously, we are asked this question all the time. The answer: we directly import from an enormous Chinese manufacturer. We sell direct to the customer. No distributors. No middlemen. Also, we keep overheads down -- no marble foyers, no fancypants administrative assistants, no sales reps in flash cars with nothing to do. We price the products accordingly.
Do you have Stainless steel benches with all stainless undershelves and legs?
Yes, we do - to upgrade a bench just tick the upgrade option on the individual bench code.
Do the stainless steel sinks come with the wastes?
Yes! All Brayco sinks are supplied with a FREE sink waste drainer
Can you make up a bench to a specific size?
No, we don’t manufacture to size unless you have quite a large job. But give us a call - if we can’t help we should be able to refer you to someone who can.
What else do you sell?
We do have other items, but they may not be available nationally. So, if you're after something specific, it is worth giving your state manager a call to see if we can help. We can freight any out-of-stock-items around this great land pretty quickly. Email us your question and we’ll get straight onto it.
How do I pay?
You can pay over the phone or in person in the showroom, with a credit card, by direct deposit (see policies for bank details) and you can even hand over cold hard cash. Also we can also email an invoice/receipt with all the bank details if that helps. Just call for more details.
Will you hold a price for me?
We’ll try. As an annoying result of a wildly fluctuating New Zealand Dollar and raw material prices, Brayco reserves the right to change prices at any time.
Will you store items for me until I am ready?
Yep, we just ask that you pay a 30% deposit and pick it up within 1 month.
Can I return an item?
We will happily take an item back if it is in original condition and has all its packaging (14 day limit applies). If it is damaged, then we’ll have to have a chat. Delivery and return delivery charges still apply. Please read our Policies for more information
What warranties do you have on your lovely items?
All our items are guaranteed for 12 months against faulty manufacturing but for (hopefully) obvious reasons we don’t offer warranties against misuse and abuse; and normal wear and tear.
Do you have payment terms?
Yes, we work with “Silver Chef”, a national finance provider who can provide approved customers a payment plan to suit your requirements, just give us a call.